Empathy Mapping, High-Impact Strategy for Learning from Multiple Perspectives
Creative problem-solvers learn to articulate their voice, represent those they’re designing for, and factor in teammate perspectives.
By Doris Wells-Papanek, MEd
Director, Design Learning Network
According to John Hattie (2014), “It is a common finding that people will quickly extend a level of empathy to people they perceive as similar to themselves, but not to those seen as different. It is also known that although young children will express empathy for others, they still have immense difficulty seeing the world from another’s perspective. A person who is able to exercise self-control and maintain significant long-term social relationships with others are more likely to identify with successful models and use emulation as a personal guide. These individuals hesitate to respond impulsively, rather take other people’s views into account before settling. They adjust their social world through listening and accommodating, rather than forging their own agendas.”
Hattie, John, and Gregory C. R. Yates.
From a student’s perspective, what
level of impact might empathy mapping
Design Learning Challenge, Step 3) Explain, March 5 KCAI-Hosted Culminating
Empathy Mapping from Multiple
Empathy mapping offers learners the opportunity to not only share their voice, but that of others who are involved within the problem set – including similar and/or differing habits of mind. Students reflect on what they are thinking and feeling, hearing and seeing, saying and doing, alongside the person or entity they are designing for, followed by taking into account the perspectives of their teammates.
Empathy Mapping in Action
Countless pages could be written regarding mindset dispositions, habits of mind, and empathy mapping alone. In an effort to try out these high-impact design learning strategies – consider engaging your students in the following activity: